{"id":7477,"date":"2022-03-30T05:04:57","date_gmt":"2022-03-30T05:04:57","guid":{"rendered":"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/?post_type=article&#038;p=7477"},"modified":"2026-05-20T10:37:58","modified_gmt":"2026-05-20T05:07:58","slug":"how-to-close-and-reopen-a-workitem","status":"publish","type":"article","link":"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/article\/how-to-close-and-reopen-a-workitem\/","title":{"rendered":"How to Close and Reopen a Workitem"},"content":{"rendered":"<p>In this article, we will help you to understand how to close and reopen a closed workitem.<\/p>\n<table style=\"line-height: 10px; height: 77px; width: 99.2704%; border-collapse: collapse; background-color: #f7f7f7;\">\n<tbody>\n<tr style=\"height: 108px;\">\n<td style=\"width: 100%; height: 77px;\">\n<p style=\"text-align: left;\"><strong>Skip Ahead to:<\/strong><\/p>\n<p style=\"line-height: 10px; text-align: left;\"><a href=\"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/article\/how-to-close-and-reopen-a-workitem\/#Overview\">Overview<\/a><\/p>\n<p style=\"line-height: 10px; text-align: left;\"><a href=\"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/article\/how-to-close-and-reopen-a-workitem\/#Copy\">Steps to Close a Workitem<\/a><a id=\"Overview\"><\/a><\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/article\/how-to-close-and-reopen-a-workitem\/#Reopen\">Steps to Reopen Workitems<\/a><\/p>\n<p style=\"text-align: left;\" data-pm-slice=\"1 1 []\"><a href=\"#UndoandRedo\">Undo and Redo Actions in Workitems<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Overview<\/h2>\n<p><a id=\"Close\"><\/a>You can close a workitem before the workitem undergoes all stages in the workflow and closes automatically. Also, if you have decided to resume work on a closed workitem, you can reopen the workitem and make updates to it.<\/p>\n<h2>Steps to Close a Workitem<\/h2>\n<p>A workitem can be closed when you do not want any updates to happen for the workitem, team members work on it and subsequently enter time for it.<\/p>\n<p>To close a workitem,<\/p>\n<p>1. Go to the workitem from its List view, and click the <strong>MARK AS DONE<\/strong> button.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23033 size-full\" src=\"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Screenshot-2025-12-22-at-12.12.09-PM.png\" alt=\"Card Details\" width=\"2404\" height=\"1494\" srcset=\"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Screenshot-2025-12-22-at-12.12.09-PM.png 2404w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Screenshot-2025-12-22-at-12.12.09-PM-300x186.png 300w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Screenshot-2025-12-22-at-12.12.09-PM-1024x636.png 1024w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Screenshot-2025-12-22-at-12.12.09-PM-768x477.png 768w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Screenshot-2025-12-22-at-12.12.09-PM-1536x955.png 1536w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Screenshot-2025-12-22-at-12.12.09-PM-2048x1273.png 2048w\" sizes=\"(max-width: 2404px) 100vw, 2404px\" \/><\/p>\n<p>2. A pop-up appears asking for closing the corresponding ToDos. On clicking the <b>OK <\/b>button, the workitem along with its ToDos gets closed and their statuses change to Closed. Also, the efforts logged against the ToDos get auto-approved.<\/p>\n<p><a href=\"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Closeworkitem.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7568 size-full\" src=\"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Closeworkitem.jpg\" alt=\"\" width=\"447\" height=\"131\" srcset=\"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Closeworkitem.jpg 447w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Closeworkitem-300x88.jpg 300w\" sizes=\"(max-width: 447px) 100vw, 447px\" \/><\/a><\/p>\n<p><strong>Note:<a id=\"Reopen\"><\/a><\/strong><\/p>\n<ul>\n<li>In a closed workitem, all the fields of the workitem are shown in the read-only view.<\/li>\n<li>In its List view, the status of that particular requirement is displayed as &#8216;Closed&#8217;.<\/li>\n<\/ul>\n<h2>Reopening a Workitem<\/h2>\n<p>Work can start from the required workflow stage i.e. the assigned team member in that workflow stage can work and enter time for it.<\/p>\n<p>To reopen a workitem,<\/p>\n<ol>\n<li>Go to the workitem from its List view, and click the <strong>REOPEN<\/strong>\u00a0button.<\/li>\n<li>Select the workflow stage in the list and click <strong>OK<\/strong>\u00a0to proceed.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23035 size-full\" src=\"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Screenshot-2025-12-22-at-12.17.10-PM.png\" alt=\"Card Details\" width=\"2404\" height=\"1494\" srcset=\"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Screenshot-2025-12-22-at-12.17.10-PM.png 2404w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Screenshot-2025-12-22-at-12.17.10-PM-300x186.png 300w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Screenshot-2025-12-22-at-12.17.10-PM-1024x636.png 1024w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Screenshot-2025-12-22-at-12.17.10-PM-768x477.png 768w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Screenshot-2025-12-22-at-12.17.10-PM-1536x955.png 1536w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/Screenshot-2025-12-22-at-12.17.10-PM-2048x1273.png 2048w\" sizes=\"(max-width: 2404px) 100vw, 2404px\" \/><\/p>\n<h1 data-pm-slice=\"1 1 []\"><a id=\"UndoandRedo\"><\/a>Undo and Redo Actions in Workitems<\/h1>\n<p>The Undo and Redo actions help you quickly reverse or restore changes made while editing a workitem. These actions are available directly in the workitem header, making it easier to correct edits without using keyboard shortcuts.<\/p>\n<p>Use:<\/p>\n<ul data-spread=\"false\">\n<li><strong>Undo<\/strong> to reverse the most recent change.<\/li>\n<li><strong>Redo<\/strong> to restore a change that was previously undone.<\/li>\n<\/ul>\n<p>The Undo and Redo actions work for supported field edits, including text updates in fields such as Description, Name, and other editable workitem fields.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-23920 aligncenter\" src=\"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/UndoRedo_9.14-1024x603.png\" alt=\"\" width=\"1024\" height=\"603\" srcset=\"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/UndoRedo_9.14-1024x603.png 1024w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/UndoRedo_9.14-300x177.png 300w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/UndoRedo_9.14-768x452.png 768w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/UndoRedo_9.14-1536x904.png 1536w, https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-content\/uploads\/2022\/03\/UndoRedo_9.14.png 1634w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Undo a Change<\/h2>\n<p>Use the <strong>Undo<\/strong> action to reverse the latest modification made in the workitem.<\/p>\n<p>For example, if you accidentally remove text from the Description field, click <strong>Undo<\/strong> to restore the deleted content.<\/p>\n<p>To undo a change:<\/p>\n<ol start=\"1\" data-spread=\"false\">\n<li>Open the required workitem.<\/li>\n<li>Edit any supported field.<\/li>\n<li>Click <strong>Undo<\/strong> from the action bar.<\/li>\n<\/ol>\n<p>The most recent change is reversed immediately.<\/p>\n<h2>Redo a Change<\/h2>\n<p>Use the <strong>Redo<\/strong> action to restore a change that was previously undone.<\/p>\n<p>For example, if you undo a text deletion and later decide to reapply it, click <strong>Redo<\/strong>.<\/p>\n<p>To redo a change:<\/p>\n<ol start=\"1\" data-spread=\"false\">\n<li>Perform an undo action.<\/li>\n<li>Click <strong>Redo<\/strong> from the action bar.<\/li>\n<\/ol>\n<p>The previously undone change is restored.<\/p>\n<div class=\"helpful-block-content wth-theme-thumbs\" data-title=\"\" >\n<ul>\n<li><span class=\"wth-title\">Was this helpful?<\/span><\/li>\n<li><a data-post=\"7477\" data-post-url=\"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/article\/how-to-close-and-reopen-a-workitem\/\" data-post-title=\"How to Close and Reopen a Workitem\" data-response=\"1\" href=\"#\" class=\"wth-green-btn icon-thumbsup\">Yes<\/a>&nbsp; &nbsp;<a data-response=\"0\" data-post=\"7477\" data-post-url=\"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/article\/how-to-close-and-reopen-a-workitem\/\" data-post-title=\"How to Close and Reopen a Workitem\" href=\"#\" class=\"wth-red-btn icon-thumbsdown\">No<\/a><\/li>\n<\/ul>\n<\/div>","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","multi-rating":{"mr_rating_results":[]},"_links":{"self":[{"href":"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-json\/wp\/v2\/article\/7477"}],"collection":[{"href":"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-json\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-json\/wp\/v2\/comments?post=7477"}],"version-history":[{"count":22,"href":"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-json\/wp\/v2\/article\/7477\/revisions"}],"predecessor-version":[{"id":23922,"href":"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-json\/wp\/v2\/article\/7477\/revisions\/23922"}],"wp:attachment":[{"href":"https:\/\/www.nimblework.com\/knowledge-base\/nimble\/wp-json\/wp\/v2\/media?parent=7477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}