Volatility, uncertainty, complexity and ambiguity (VUCA) implies that at the portfolio level we need to deal with an entirely new set of challenges: ever changing and fluctuating demand, diverse customers with conflicting priorities, heterogenous capabilities, and mixed types of demand that are incommensurable.
Most of the current guidance on agile portfolio management (including portfolio kanban) falls short on meeting those challenges. It does not go much further than practices for visualization and some mechanisms for selection or prioritization or a crude notion of limiting the amount of initiatives in progress. In this webinar we discuss thinking models to better understand the VUCA context and present the constitutive elements of flow at the highest level of the organization:
- We use insights from system dynamics to show how feedback loops and delays lead to fluctuation and what to do to turn this fluctuation into a (more) steady end-to-end flow.
- We show the beginnings of a token-based market place where the needs of diverse customers with conflicting priorities are matched with a heterogeneous capability.
- We discuss the role of triage in a portfolio with mixed uncertainty where not all demand can be judged by the same standards (incommensurability).
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About the Speaker: Patrick Steyaert is founder of Okaloa. As a creator of Okaloa Flowlab, he teaches and coaches agile thinking (before methods) by making use of business simulations. With his work on upstream, customer and discovery kanban he helps organizations to look at the end-to-end flow (from suspected to satisfied need). He is a regular speaker at international conferences and recipient of the 2015 Brickell Key award for outstanding contribution to the Kanban community.