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Implementing Kanban in IT Operations – Digité

Most projects and business activity have a ‘flow’ or a ‘process’, comprising adjacent steps or phases, to produce a product or to deliver a service, to internal customers or external customers. Kanban is the way many teams and organizations visualize their work, identify and eliminate bottlenecks and achieve dramatic operational improvements. Kanban is an evolutionary approach to change and improvement irrespective of the method or framework currently in use.

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