December 18, 2016

The Tangible Value of The “Intangibles”

One of the important aspects of The Kanban Method is Class of Service (CoS). CoS is a risk categorization mechanism for any work item. We identify 4 Classes of Service – Standard, Fixed Date, Expedite, and Intangibles – depending on customer expectation, value and loss of business value identified as cost of delay. For this blog, cards that are classified as Intangible CoS will be referred to as “Intangibles”.
November 30, 2016

Portfolio Lane: Revolutionizing Portfolio Kanban!!!!

Enterprise/ Portfolio Kanban has for some time provided a visual method of defining and managing portfolios in a much easier manner compared to traditional PPM tools.  Kanban Boards can be set up at different levels of the organization to track a portfolio of initiatives, programs, or product releases and their underlying projects or work items can be visualized and tracked far more easily than ever possible traditionally.  (To learn more about SwiftKanban’s existing Portfolio Kanban capability, please click here.)
October 27, 2016

Implementing Kanban in IT Operations – Digité

Most projects and business activity have a ‘flow’ or a ‘process’, comprising adjacent steps or phases, to produce a product or to deliver a service, to internal customers or external customers. Kanban is the way many teams and organizations visualize their work, identify and eliminate bottlenecks and achieve dramatic operational improvements. Kanban is an evolutionary approach to change and improvement irrespective of the method or framework currently in use.
October 17, 2016

Kanban and the Importance of Work In Progress (WIP) Limits

Attending Kanban Training 
October 12, 2016

How Granular should my (Personal) Kanban Board be?

This question comes up not only in Personal Kanban but also for teams and enterprise (portfolio) kanban boards as well. It is a great question – and quite often tricky to answer!
September 27, 2016

SwiftKanban Feature Update – Sept 2016

With the latest update to SwiftKanban, we have made some exciting progress in supporting Enterprise Services Planning, Upstream or Discovery Kanban – and Portfolio Management with Kanban. At the same time, we have tackled one of the most needed, and fairly tricky, feature of customizing the information one can see on Kanban cards in the Kanban Board view.
August 21, 2016

Handling ticket Issues With Kanban

David J Anderson's book on Kanban shows us that a way to handle ticket issues is by attaching a color tag to a ticket to make it visible. An issue is a ticket-related event that becomes an impediment to its value flow, such as a defect, insufficient definition, unresolved dependency, etc. What I encounter often is, people have a natural tendency to move the ticket to where the dependency lies.
July 21, 2016

Due Dates in Kanban Systems

Many teams adopting Kanban come from Agile background. Agile thinking has discouraged the use of Due Dates. Due Dates breed undesirable behavior. Focus on Due Dates results in teams working under significant pressure. Quite often, that translates into short cuts in Design/ Testing activities. The net effect is that work quality is compromised and technical debt piles up.
April 10, 2015

Tales of Lean/ Agile and Paired Sweeping in Bengaluru!

I was in Bangalore for a few days, in part to attend the Agile India 2015 conference.  The Sunday morning after the conference got done, I decided to go for a walk.  Instead of the picturesque Cubbon Park close by, I decided to go exploring the city.  In keeping with the Lean/ Kanban principles discussed at the conference, I decided to maximize flow – and turn in whichever direction the pedestrian crossings were open.  That immediately put me on Kasturba Road.  I thought fleetingly, “Of course, Kasturba Gandhi (Road) had to be next to her husband Mahatma Gandhi (MG) Road!”