How to Improve Complex and Creative Knowledge Work with Kanban?

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How to Improve Complex and Creative Knowledge Work in 21st Century Organizations with Kanban? How can teams better produce complex and creative knowledge work in today’s competitive and fast-moving business environment? How can team coaches and organizational design practitioners equip teams to consistently produce high value for their stakeholders, given the social and technical factors associated with sophisticated knowledge work production?

In this whitepaper, Gabe Abella & Shannon Arvizu build upon existing team performance research by introducing the Kanban Method to improve the system of work. They outline the Agendas, Principles, and Practices of Kanban, as well as share resources for practitioners to learn more, so that we can all help teams reliably and consistently accomplish goals in today’s business environment.

* This Whitepaper is re-published here on under Creative Common License. All rights reserved to the respected authors of this whitepaper; i.e. Gabe Abella ( & Shannon Arvizu (

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