In this article, we will help you to understand how to block and unblock a workitem.
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Overview
If you are stuck for any reason while working on a card or workitem and effectively blocked from making progress and want to inform others of any help needed. It is marked as “blocked” until you unblock it. Blocking reasons may come in all shapes, such as insufficient information, task dependency, resource leave, etc.
Steps to Block Card
If you need to block a card due to insufficient information, dependency, or any other reason, go to the card details page and then follow these steps:
- Click on the BLOCK option at the bottom of the page. The Block popup window appears.
- Enter the blocking reason specifying why the card is being blocked.
- Click the ADD BLOCK button. The Overall Status changed to “Blocked”.
Notes:
- A blocked card cannot be edited, moved, or created as a spillover.
- A card that has been blocked is highlighted in red in the workitem list and has the Block icon on the card in the Execution board.
The block information is available in the Collaboration, and Activity Log sections.
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Steps to Unblock Card
The Collaboration section displays blocking information, which is also available in the Activity Log, along with a history of previous blocks. To unblock a card, go to the card details page and follow these steps:
- Click on the UNBLOCK option at the bottom of the page. The Unblock popup window appears.
- Enter the reasoning for unblocking the card in the comment.
- Click the UNBLOCK button.
