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Overview
Creating a workitem can be time-consuming when there are several fields to fill in. Auto-Fill uses AI to recommend and populate workitem field values automatically, based on the information you enter in the name and description fields. This helps you create workitems faster with less manual data entry. Auto-Fill (earlier called Smart-Fill) now works out of the box — there is no separate configuration to set up.
Prerequisite
Auto-Fill is available to users who have an AI Agent license. If you do not have access to this feature, contact your administrator.
Use Auto-Fill While Adding a Workitem
When you add a new workitem, AI can auto-populate the editable fields based on what you enter. To use Auto-Fill:
- Add a new workitem and enter a clear Name.
- Enter adequate detail in the Description field. The more relevant information you provide, the better the recommendations.
- Click the AI Agent button at the top of the form and select AI Auto-Fill.
- AI analyzes the name and description and auto-populates the editable fields (such as drop-downs, dates, and numeric fields), highlighting the updated values.
- Review the recommended values and adjust any of them before saving the workitem.
How It Works
Auto-Fill bases its recommendations on the information in the name and description fields and on your historical workitems. The more relevant detail you provide, the better the recommendations. You can also view similar workitems for reference at any time — even after creating a workitem and modifying it.
Important Points
- Auto-Fill requires an AI Agent license.
- Recommendations improve over time as AI learns from your project’s workitems; recently added data may take some time to be reflected.
- Auto-filled values are suggestions — always review and edit them as needed before saving.


